Frequently Asked Questions


A: Can I come to this program from jail or under court order?

Well, that depends on why you want to come to us. We do not take violent offenders or people only interested in the program because they have to come. ALL of our participants are sincere in their desire to get clean and to discover their full potentials as human beings. If this describes you, then sure… let’s talk. Most judges and probation officers will accept our program as satisfying residential inpatient treatment requirements. It won’t seem like it from how the order is written, but they do. That is because our program exceeds the requirements they are attempting to meet. 

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A: Who are my Treatment Providers?

Your Provider Team is comprised of qualified experts in addiction recovery and also in their own principal fields of study. A critical factor in addiction treatment success, science has shown, is the use of qualified treatment providers. CHI only sub-contracts to clinically trained, licensed, highly-educated, and skilled providers. Every member of your Provider Team— your certified addiction acupuncturists, your certified nutritionists, and your therapists—are highly skilled and educationally advanced professionals. All psychotherapy is provided by Marriage and Family Therapists or PhD psychologists with focused training in Cognitive-Behavioral Therapy and Family Systems Therapy. We do not work with “Addiction Counselors” in any of our principal treatment roles.

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A: All providers are self-employed, independent contract workers who are required to maintain their own building and malpractice insurances, offices, tax duties, and appointment calendars. CHI Recovery, Inc. will not accept any managerial or employer liability or obligation for any participating affiliate.

Therapeutic modalities promoted within CHI’s model include, but are not limited to: Trauma specialization, Family Systems, Cognitive-Behavioral (CBT), and Transpersonal Therapies; Somatic Release Work; Dialectical Behavioral Therapy, (DBT) Group, Couples, and Family Therapies; and 12-Step Enhancement Work.

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A: What are the unique qualities of this program?

CHI’s treatment program is integrated into the client’s daily life, making it more logistically practical for school-aged adolescents, parents with young ones, and the employed. A failure in current addiction treatment is the “abstinence model”—people abstain not only from their substance of choice but from their entire environment, sequestering themselves away from their home communities for 30-60 days to “get sober,” only to have the addict return home and land back on the path that leads to risk, old influences, and former ways of socially relating…and right back into drugs and alcohol!

Treating people within their own community is now thought to be more sustainable than programs that treat abusers away from their home environment, although sometimes, especially with youth abusers, isolation from their community is called for. Life-long sustained sobriety often requires a strong support community to achieve the best results. CHI helps the client develop a supportive sober living community during their entire program term. There is a strong emphasis on the creation of an entirely new social network. This is largely achieved through a strategy unique to CHI— hereafter referred to as “community reinforcement.”  By combining a strong social component with behavioral and physical health management services clients can be immersed into a wide spectrum of new opportunities.

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A: Why do you say you are better than most?

  1. Cost: CHI delivers a superior treatment program, and does so at a cost significantly below current competitors’ rates.
  2. Provider Education: Through shared treatment protocols, we get the various providers “on the same page” regarding treatment. This ends the battle between the providers of differing opinions. By providing state-of-the-art information regarding patient care, all professionals work in tandem, instead of at cross-purposes.
  3. Psycho-pharmacological and nutritional support: Evidence dictates that Campral, a non-addictive or emotionally-interrupting drug, assists the brain in regenerating quicker. It also helps patients by reducing the intense cravings associated with addiction. Amino acids help patients to stabilize through reparation of their digestion and absorption—also key in supportive detox and core strengthening. We can advise you in ptent requests with your physician.
  4. Demographic outreach: CHI™ serves individuals of all ages, 14 years old and older, and addresses associated symptoms and groupings frequently associated with addiction, including depression, dual diagnosis, and conduct disorders in adolescents, high conflict couples, blended families, LGBT clients, and extended and genetic families.
  5. Comprehensive 360 Degree Treatment Plan:
  • Psychological therapies include individual, group, and relational counseling in addition to personalized Case Management and intensive retreats.
  • Acupuncture-assisted detox and organ support: creating ease and nurturing environment for detox, and supporting total health model of care.
  • Community reinforcement: Our six-month course of service provisions integrates education for the patient’s entire family/community, twelve months case management, and integrative community reinforcement; all methods scientifically evidenced to achieve successful, sustainable sobriety for addicts of all ages. “Total health” community reinforced enhancements include:
    • family educational programs, live and online
    • twelve months of case management
    • nonprofit interfacing opportunities
    • sober living environment referrals
    • volunteer programs
    • integrative, holistic medicine
    • alternative support auxiliary menu

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A: Can I select out portions of the treatment plan or add on additional treatments?

Yes! You may add services from our Auxiliary menu in order to sculpt services to meet your specific desires and needs.  You may not, however, delete portions from the general needs of our treatment team, such as Clinical Care Oversight, Intake or Assessments.   Alterations of designed treatment plans, a significant way, may not be made without the Clinical Care Director’s approval. Many people have unique circumstances which we can often accommodate.

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A: Can I hold a job? Go to school during treatment? Still care for my kids?

The first month of scheduling for your combined therapies and appointment requirements can be intense. If you have an afternoon or night job we can help you work around your schedule. If you have a day job, this may be difficult to manage full-time during initial treatment…we will have to discuss your situation in detail during your Intake session. We encourage you to put your recovery first and the job second.

From your second month on, you can resume a regular part-time to 3/4 time schedule, work, and many participants have been able to take full course work at the JC in our area, because so many classes are offered throughout the day and evening! We want you to be a success in life and a great parent, so we will work with you to the best of our ability.

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A: What does the Program cost?

CHI’s (IOP) services begin at a minimum of $6,000 per month, depending on the servie you select, can range upwards of $10,000 per month.   All subsequent months are custom priced according to the services you select, (averaging $6,000 month). The minimum enrollment term for is for four weeks although the program has been proven most successful at four to six months–we will explain why during your intake, or by phone if you prefer.

Program fees are NONREFUNDABLE. All fees are prepaid in advance, by bank wire transfer. We understand that money often has to be moved or accounts liquidated. Please see our lending information on this website.

If you leave the program prior to completion or are removed from the program for non-compliance then you forfeit any remaining balance. You will also pre-pay for all Auxiliary Services you select, which have an additional charge. Interventions, (due to failure to comply with the program,) such intrusive relapse behavior, may be assisted, and are charged for at an additional cost.

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A: Can I make payments? Do you take insurance? Is this covered by MediCal?

Medi-Cal and Kaiser do not reimburse for any part of this service. Other health insurance companies may cover portions of your expense. Please contact your healthcare carrier directly to find out how much they will contribute to services for “out-of-network providers.” We will give you the billable codes you will be using to provide to them, in order for you to get an more accurate estimate. We are glad to assist you in acquiring your benefits. Be sure to mention your insurance carrier during your initial call with us so that we can direct you accordingly and manage expectations effectively.

We have Financing Options available through a healthcare lending company; if you qualify for a loan, they can offer you one at reasonable rates (of course, dependent on your personal financial situation). As Out-of-Network Providers, many of our services are generally reimbursable under most insurance policies. To discover what your insurance may reimburse you, request a list of billable codes from our office, included in the Inquiry Packet.

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A: Where will I be in treatment? Can my family visit?

Your treatment will occur in beautiful West Sonoma County, mostly in the vibrant town of Sebastopol and Santa Rosa, California. If your family and friends are supportive of your sobriety and recovery and adhere to our requirements they can be a regular part of your life–this is principally an outpatient modeled program. You manage your days and your relationships.

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A: What if I don’t live nearby–where will I live?

If you are coming from some considerable distance we can recommend Sober Living Environments, aka “SLE” (temporary safe and sober housing) or direct you to other housing arrangement professionals. (See the Get Help Today tab above to apply and to receive details.) Housing costs are not included in program costs, but SLEs generally cost between $750-850 per bed per month and require a minimum stay.

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A: What is Scientifically Evidenced Treatment?

The report, Addiction Medicine: Closing the Gap between Science and Practice, reveals that while about 7 in 10 people with diseases like hypertension, major depression, and diabetes receive treatment, only about 1 in 10 people who need treatment for addiction involving alcohol or other drugs receive it. Of those who do receive treatment, most do not receive anything that approximates evidence-based care.

Evidence–based care is medical or healthcare treatment which has been demonstrated by scientific evidence to achieve success in the treatment of what it is intending to treat. Scientifically evidenced care has been tested, and proven to work—through the use of standards applied to empirical evidence. These treatments are not based on conjecture, cost, rumor, or habit, and are not dictated by what “the competitor” offers. In making informed choices about healthcare, people increasingly seek credible evidence.

The CASAColumbia report finds that addiction treatment is largely disconnected from mainstream medical practice—or evidence-based practices. While a wide range of evidence-based screening, intervention, treatment, and disease management tools and practices exist, they are rarely employed. Furthermore, the report exposes the fact that most medical professionals who should be providing treatment are not sufficiently trained to diagnose or treat addiction, and most of those providing addiction treatment are not medical professionals and are not equipped with the knowledge, skills, or credentials necessary to provide the full range of evidence-based services.

“This report shows that misconception about the disease of addiction are undermining medical care,” said Drew Altman, PhD, President of The Henry J. Kaiser Family Foundation, who chaired the report’s National Advisory Commission. The report finds that while doctors routinely screen for a broad range of health problems like high blood pressure or high cholesterol, they rarely screen for risky substance use or signs of addiction, and instead treat a long list of health problems that result, including accidents, unintended pregnancies, heart disease, cancers, and many other costly conditions without examining the root cause.

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A: I’m gay (or lesbian, bi, transgender, undefined). Will I be comfortable here?

Absolutely! Our staff and participants fully embrace gender fluidity and identity.  We have LGBTQ staff as well!

Sonoma County is a very “queer-friendly” place. As therapists, we are conscious of the unique considerations of this community and can help you resolve any concerns you have expressing your sexuality, identity, faith, and/or healing conflicts with others.

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A: Tell me about the Administrator of the Program.

CHI Recovery, Inc. is a psychological treatment coordination or “patient navigation” center which serves individuals and families. We also treat youth addiction, providing customized treatment programs for them and their families, (ages 14 to 18.) We do not have a residence for youth–family members will need to provide resident support and transportation for youth participants, as an active partner in your child’s recovery.

CHI Recovery’s affiliate mental health providers hold advanced degrees and have a minimum of 10 years or more in the treatment of addiction, co-occurring disorders and codependency. CHI administers the CHI Recovery Program by implementing the systems, tools, and services provided by CHI, and will conduct all interviews and manage all contracts and conduct all billing services needed for the of principal participants. We are a non-discriminatory, equal opportunity contractor.

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A: All providers are self-employed, independent contract workers who are required to maintain their own building and malpractice insurances, offices, tax duties, and appointment calendars.  No provider is in the employ of CHI Recovery, Inc. Neither CHI Recovery will accept any managerial or employer liability or obligation for any participating affiliate.

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